Voobly > Code of Conduct

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Code of Conduct

Contents:

Preamble


As part of Voobly's commitment to making [You must login to view link] a great place to meet and interact with others around the world, we require that you abide by our Code of Conduct. Your commitment to this Code of Conduct in all [You must login to view link] game lobbies, game rooms, messenger, bulletin board services, chat rooms, public social network web sites, forums run by [You must login to view link], and forums ensures a positive experience for all our users.

Specific communities, chats, events, and discussion groups may also have additional guidelines that govern your use, so be sure to review them in addition to this Code of Conduct. Voobly is not responsible for the content or activities in any user-created, non-Voobly-managed program or website.

All activity on [You must login to view link] is also governed by the Voobly Terms of Use. To read the [You must login to view link] Terms of Use, please click here.



[You must login to view link] is a general-purpose site and is designed for use by individuals who are 13 years of age or older. Some content and links on the Internet may contain adult content and may not be suitable for children. We encourage parents to join their children as they surf and explore the Internet.




Play Nice


We encourage our members to treat each other with mutual respect. Do not use any of the [You must login to view link] chat, messenger, or message features to threaten, harass, stalk, or abuse others or hack their accounts.


Choose an Appropriate Voobly Nickname

Do not use an inappropriate nickname. Nicknames are also known as Member IDs, nicks, nicknames, or handles. [You must login to view link] reserves the right to remove any nickname it deems inappropriate for any reason.

Harassment/inappropriate language


Misrepresentation of a Voobly member

Impersonation of [You must login to view link] Member Pluses, Community Managers, or staff members is prohibited. Falsely representing yourself as a [You must login to view link] employee, Community Manager, or Member Plus can result in immediate termination of your [You must login to view link] account.



Hacking/disruptive or destructive software/cheating


Abusing public communications tools/spamming


Member Plus


Learn about the Member Plus program by clicking [You must login to view link].

Member Plus Strike Policy

Throughout all of the orientation Materials, you probably noticed statements regarding "abuse of this privilege can result in your removal from the [You must login to view link] voluntary program" or some other variation of the same idea.

We do not like to remove tokens, but as the facilitators of the [You must login to view link] voluntary program, it is our responsibility to ensure that all Voobly Member Pluses abide by the Code of Conduct by [You must login to view link] and that users, that violate intentionally the Code of Conduct are subsequently removed.

For the majority of abuses of [You must login to view link] Member Plus privileges, the Member Plus in question will be notified that he/she has been given a "strike" or warning. We feel this is the best thing to do given that at times, Member Pluses break the CoC because they did not clearly understand the rules, and we feel that these Member Pluses deserve a chance to get it right. If a certain number of strikes accrue within a certain amount of time, however, then the Member Plus is removed. After a set amount of time of "good behavior" strikes will no longer be associated with a particular Member Plus account.

Please note, to best protect your Member Plus account, we strongly encourage you to keep records of the use of any Member Plus privilege. More specifically, it's best that the logs are kept for one month and that they have at least 50 lines of chat history preceding the use of a command. Additional information by way of screenshots is helpful as well. When in doubt, it is better to have too much information in your logs, than too little.

Why the focus on logging? Well, as needed, you may be asked to provide information pertaining to a specific use of a privilege. We receive numerous logs from users, some of which are not 100% accurate. We do our best to verify the concerns expressed, based on information that [You must login to view link] keeps, however that is not always enough. As such, additional information is sometimes needed. Bear in mind, as always, we will act on information that is verifiable. If you do not have logs of specific uses of Member Plus privileges, it could result in a strike. As such, we strongly recommend that protect your Member Plus account and that you keep logs (50 lines of text or more) whenever you use a command on another user.

This process applies to actions on [You must login to view link] and [You must login to view link] services as well. [You must login to view link] Member Plus accounts and player nicks will be subject to this process.

Of course, certain infractions will still result in an immediate removal of one's token. These infractions include:
Special thanks to all of the current [You must login to view link] Member Pluses whose feedback helped to shape this process. Were it not for all of the thoughtful comments, we would not be where we are today. Thanks!


Organized Events


There are three areas on each multiplayer game page for organized events: Tournament Rooms, Special Events Rooms, and Function Rooms.


Tournament Rooms


Special Event Rooms


Function Rooms


Tournament Guidelines



Conflicting Interests


Welcome Messages


Advertising for your tournament


Awards & Tournament Prizes


Invitational Only Tournaments

Any tournament that is not open to all players, i.e. clan or group events, unofficial ladders and leagues must be held in the designated Function Rooms. These will not be listed on the Tournaments & Events Site and are exempted from prizes in the form of any awards or tournament prizes.


Game Policies


We encourage our members to treat each other with mutual respect. Do not use any of the [You must login to view link] chat, messenger, or message features to threaten, harass, stalk, or abuse others or hack their accounts.


Game Strike Policy

Throughout the Voobly policies, you probably noticed statements regarding "abuse can result in immediate termination of your [You must login to view link] account" or some other variation of the same idea.

We do not like to remove players, but as the facilitators of [You must login to view link], it is our responsibility to ensure that all Voobly players abide by the Code of Conduct of Voobly.com. Users who intentionally violate the Code of Conduct are subsequently removed.

For the majority of abuse cases of Voobly players, the player in question will be notified that they have been given a "strike" or warning. We feel this is the best thing to do given that at times, players break the CoC because they did not clearly understand the rules, and we feel that these players deserve a second chance. If a certain number of strikes accrue within a certain amount of time, then the player will be removed. After a set amount of time of good behavior, strikes will be removed from the player's account.

This process applies to actions on [You must login to view link] and [You must login to view link] services as well. [You must login to view link] Member Pluses and player nicks will also be subject to this process.

Of course, certain infractions will still result in an immediate removal of an user's [You must login to view link] account. These infractions include:


Before you Report

There exist certain expectations of every player that plays rated games on Voobly. As per the Code of Conduct, you are expected to play fairly and with respect towards everyone who plays with you.

Once the rated game is launched from the in-game lobby screen, you are committed to playing that rated game as described above. By accepting this commitment, you agree, that you are responsible for all unfair and disingenuous activity, as well as violations of our Code of Conduct.

When you Report


General Game Violations

When a user plays a rated game on [You must login to view link] and its services, and conducts any of the below, the player will be considered to be in violation of our Game Policies.

Dropping Players

For matches where a player has dropped from the game to avoid point loss, and the server awards the player all the points. All games in which this is evident will be reset. Note that for some drops the server may reward points to more than one person.

This violation also includes matches where a player deliberately goes Out of Sync (OOS), which is defined as instances in which a player disrupts the established uniformity of player connections that is necessary for online multiplayer games, and forces the server to end the game. This is indicated by the on-screen message "Out of sync detected..." followed by an error message prompt.

In games such as Age of Empires 1, where a player drops and the rest of the players ally each other to avoid losing points evidently, the match will be reset only.


Rating Manipulation

Rating Manipulation is the act of using a friend's account, a second account or playing against an account with a certain outcome (e.g. a complete mismatch of skill) to increase or decrease the points of another. The rating history must clearly show multiple games using this method (no matter if one player or more were implicated in manipulating the player's account). The games played are usually, but not always below 10 minutes, and statistics may show that the game was not played normally.
This violation also includes sharing accounts with the intent of point-trading as well as when a player is resigning deliberately right before claiming victory in a rated game in order to manipulate his own rating and usually done to keep his rating low.


Noob Bashing in the New Player Lobby

NPL violations include activities that would force new players to resign in early stages of the game, making their games entirely unbalanced, trolling or demoralizing players in game or otherwise ruining their online gaming experience. Unlike other game infractions, NPL violations will result in immediate and permanent revocation of playing privileges in the New Player Lobby.

Examples include (but are not limited to):

Streaming on Voobly



Commercial Streaming on Voobly


Non-Commercial Streaming on Voobly


Premium Subscriptions



Peddle It Elsewhere


Please do not use [You must login to view link] for any commercial purposes without the express consent of Voobly.com. You may only create a membership for yourself as an individual. You may not create a membership for your corporation or other business entity.

Any space provided to you on [You must login to view link] is for your own personal use. You may not sell, license, give away, exchange, or barter any [You must login to view link] space provided to you, including, without limitation, selling, licensing, exchanging, or bartering space for advertisements.


Accept Responsibility



Uphold the Code



Protect Your Privacy


We caution you against giving out personally identifiable information (such as social security numbers, credit card numbers, names and addresses, telephone numbers, driver license numbers) to strangers online, as this information may be used for illegal or harmful purposes.

Some personal information you provide to Voobly may be stored outside of the country in which you reside.


Authoritative Contacts


Need further assistance? Select one of the options below. When submitting account communication, please be sure that you are corresponding with an official [You must login to view link] contact. Official contacts have a voobly.com email address or point to a submission page on the Voobly official Web site. (And note that any site that does not have a URL ending with “voobly.com” is not a [You must login to view link] site and should not get your [You must login to view link] account information under any circumstances!)

Help Room -- Click here.
Technical Issues -- Click here.
Non-Technical Issues -- Click here.
Premium Account Issues -- Click here.
Game-Related Complaints -- Click here.
Voobly Member Plus Issues -- Click here.

Report Legal Issues -- E-Mail: [email protected].
Report Security Issues -- E-Mail: [email protected].
Contact a Community Manager -- E-Mail: [email protected].

Policy Updates



Voobly reserves the right to change its policies at any time. Please help keep Voobly a fun place to play.

Last Revised 07/01/2022 08:25:56 AM PST.

(All times and dates posted on Voobly are portrayed in the following format mm/dd/yyyy, Pacific Standard Time.)

 
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