Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Problem with client
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When I log in for the first time he sends me the following message
"Network Connection Error [Code: 40000000]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website."
If I try again, log in success, but when i enter the game lobby, after10 minutes, It Disconnects me.
I have windows 8.1, i dont mod.
I have ESET Smart Security 9 Antivirus
I think that is the Antivirus'firewall but i dont know configuration
Network Connection Error [Code: 10000001]. Connection errors are typically caused by a temporary server outage, a firewall, or a problem with your internet connection. If it's been a long time since you've connected to Voobly it's recommended that you redownload the client from the website.
that error can be a password or name error. if eset has a f/wall make sure the MS pc f/wall is off. you dont need two. set eset to allow voobly and the game.
try uninstalling eset. reboot the pc. try now. again make sure only one firewall and all windows are done.
ok.
then reinstall and set it allow voobly/game.
make sure all all windows updates are done. have you forwarded any ports to the router? are you getting any other problems.
Nothing
I still have the same problem
Unistall antivirus, disable firewall, update windows, open ports in router, reinstall in voobly, disable windows UAC and nothing
Can you please connect to your router and check, whether the connection to the internet is being interrupted or whether you are connected for more than x hours?
I dont know check this.
My router is Arcadyan model VRV9529AWAC24
probably the status page will show you the router up time. which should many days etc. should also be a page were you can access router logs and that will show you each time it connects/ dis-connects. [logging may not be by default, you may need to enable logging if you havnt done so]
are you using w/less to play? it shows connects/drops on the log. try using a direct ethernet cable connection
ok
show me the status page. what are all the lans to?
port 1) Another PC
port 2) My PC
port 3) Free
port 4) Wireless repeater